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Delivery/Shipping Policy

I'm delighted to offer free delivery on Irish orders of €15 and over.  

 

National orders are delivered by An Post unless otherwise requested. Orders under €15 are charged a delivery cost of €2.50.

 

Deliveries to Europe and the U.K are charged at a rate of €6.50. All other locations are charged at a rate of €8. 

Contact Sue at guardianjewellerydublin@gmail.com if you require your package to be registered and for a delivery quote. 

Returns/Refund Policy

Returns/Refunds: Please email Sue at guardianjewellerydublin@gmail.com with notification of your planned return, I will send you an confirmation email.

 

Unused products in their original packaging may be exchanged or returned for a refund within 14 days of purchase. Please ensure that all original tags/labels are left in place. After 14 days have elapsed, returns are no longer accepted. 

Customers are responsible for the postage cost of returning an item. Unfortunately I cannot refund your original delivery charges, but the delivery back to you is free.

Be sure to include your name and address (including postcode) with your return or exchange for prompt processing.
 
In the unlikely event that you find a fault due to manufacture of your jewellery, I will replace the item or reimburse you in full, including postal costs. 

 

Exclusions

For reasons of hygiene earrings may not be returned.
Bespoke/Custom orders cannot be returned.

Sale Items cannot be exchanged/returned.



Your statutory rights are not impacted by the above policy. 

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